SILVERSHINE TRADING LTD
Effective Date: 27 February 2026

1. INTRODUCTION

This Privacy Policy explains how SILVERSHINE TRADING LTD, a company incorporated in the Republic of Cyprus and headquartered in Limassol (hereinafter referred to as “the Company”, “we”, “our”, or “us”), collects, processes, stores, protects, and discloses personal data through its website https://silvershine.com.cy (the “Website”).

This Policy is drafted in compliance with:

• Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR)

• The Cyprus Data Protection Law 125(I)/2018

• The ePrivacy Directive and applicable Cyprus electronic communications laws

• Any other applicable data protection legislation in force at the time of processing

By accessing or using the Website, submitting information through the “Add to Quote” function, or communicating with us via email at info@silvershine.com.cy, you acknowledge that you have read and understood this Privacy Policy.

2. DATA CONTROLLER

The Data Controller responsible for processing your personal data is:

SILVERSHINE TRADING LTD
Limassol, Cyprus
Email: info@silvershine.com.cy
Website: https://silvershine.com.cy

For data protection inquiries, users may contact the above email address.

3. NATURE OF THE WEBSITE

The Website is an informational and corporate website developed on the WordPress platform. It includes:

• Product presentation and catalog display

• Add to Quote functionality

• Contact forms

• Corporate information

• Marketing and informational content

The Website does not process online payments directly. All quotes are handled manually by the Company following user request submission.

4. CATEGORIES OF PERSONAL DATA COLLECTED

We may collect and process the following categories of data:

4.1 Data Provided Voluntarily

• Full name

• Company name

• Telephone number

• Email address

• Physical address

• Job title

• Product interest and quote details

• Any message content submitted

4.2 Automatically Collected Data

• IP address

• Browser type and version

• Device type

• Operating system

• Pages visited

• Time spent on pages

• Referring URLs

• Cookies and tracking identifiers

4.3 Business Inquiry Data

When users utilize the “Add to Quote” function, we collect:

• Selected products

• Quantity requested

• Commercial interest details

• Communication history

5. PURPOSES OF PROCESSING

Personal data is processed for:

• Responding to quote requests

• Providing product information

• Managing business relationships

• Customer service communication

• Marketing communications (where consent is provided)

• Legal compliance

• Website analytics and improvement

• Protection against fraud, abuse, or malicious activity

We do not sell personal data to third parties.

6. LEGAL BASIS FOR PROCESSING

We rely on one or more of the following lawful bases:

• Performance of pre-contractual measures

• Legitimate interest (commercial communication, website security)

• Legal obligation

• Consent (where applicable)

Users may withdraw consent at any time.

7. COOKIES AND TRACKING TECHNOLOGIES

The Website uses cookies and tracking tools which may include:

• Essential cookies

• Functional cookies

• Performance cookies

• Analytical tools (e.g., Google Analytics or similar)

• Security plugins

• Spam prevention tools

• Quote form processing plugins

Users may manage cookie preferences via browser settings.

8. WORDPRESS PLATFORM & THIRD-PARTY COMPONENTS

The Website is built using WordPress and may include third-party themes, plugins, hosting services, caching systems, firewall services, CDN services, and analytics tools.

While reasonable due diligence is conducted, the Company does not control third-party software architecture. Data may be processed by such providers under their respective privacy policies.

The Company and its developers, LOOP Digital Marketing LTD, are not liable for independent third-party software vulnerabilities beyond reasonable control.

9. DATA SHARING

Personal data may be shared with:

• Hosting providers

• IT support providers

• Legal advisors

• Accounting professionals

• Government authorities (if legally required)

• Courier/logistics providers (if business proceeds)

Data is not transferred outside the EEA unless appropriate safeguards exist.

10. DATA RETENTION

Personal data is retained:

• For as long as necessary for business communication

• For legal compliance purposes

• For defense of legal claims

• For tax/accounting obligations

Inactive inquiry data may be deleted after a reasonable retention period.

11. DATA SECURITY

We implement:

• SSL encryption

• Firewall protection

• Access controls

• Strong authentication

• Secure hosting

• Regular updates

However, no internet transmission is 100% secure. Users acknowledge inherent risks.

12. DATA SUBJECT RIGHTS

Under GDPR, users have the right to:

• Access personal data

• Rectify inaccurate data

• Request erasure

• Restrict processing

• Data portability

• Object to processing

• Lodge complaint with Cyprus Data Protection Authority

Requests should be sent to info@silvershine.com.cy.

13. CHILDREN’S DATA

The Website is not intended for minors under 18. We do not knowingly collect children’s data.

14. MARKETING COMMUNICATIONS

Users may receive marketing communications only if:

• They provided consent

• Legitimate interest applies

Users may unsubscribe at any time.

15. ENVIRONMENTAL CLAIMS

Statements regarding environmental safety, ISO certifications, and HACCP compliance are based on supplier documentation and certifications. The Company acts in good faith but does not independently certify third-party manufacturers unless expressly stated.

16. LIMITATION OF LIABILITY

The Company shall not be liable for:

• Third-party misuse of data

• Cyberattacks beyond reasonable control

• Force majeure events

• User negligence

17. POLICY UPDATES

This Policy may be amended at any time. Updates will be posted with revised effective date.